Tournament Cancellation
Policy
In the unlikely event that MySportsbook.com Poker has to cancel a scheduled
tournament we will make all possible efforts to refund players as fairly
as possible. Due to the varied scenarios that may be involved we have
decided to simplify our policy to cover the three most likely scenarios:
Cancellation prior to the start of a tournament
If a tournament is cancelled prior to starting, all players will receive
a refund of their full tournament registration fees. Tournament fees will
be refunded in the exact manner that they were paid. (This may include
any combination of cash, promotion points or Gold Cards).
50/50 Tournament Policy
If a tournament in progress but with no players are yet in the money,
is cancelled for any reason, we will try to compensate all remaining players
based on their play up to the time of the interruption. This is best achieved
by awarding 50% of the prize pool to all remaining players and the other
50% of the prize pool will be awarded proportionately based on each players
chip count. All remaining players will also receive their entry fee. Any
player who was eliminated prior to the interruption will not be entitled
to a refund. All awards for tournament cancelled in progress will be cash.
If the cancelled tournament has a guaranteed prize pool only the entry
fee will be returned not the guaranteed prize.
In the Money Tournament Policy
If a tournament is cancelled and there are players in the money, we will
try to compensate all remaining players based on their play up to the
time of the interruption. This is best achieved by awarding each remaining
player with the minimum prize not yet awarded and the rest of the prize
pool will be awarded proportionately based on each players chip count.
All remaining players will also receive their entry fee. Any player who
was eliminated prior to the interruption will not be entitled to a refund.
All awards for a tournament cancelled in progress will be cash. If the
cancelled tournament has a guaranteed prize pool only the entry fee will
be returned not the guaranteed prize.
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